Privacy Policy

+216-712-0112

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Lakewood, Ohio 44070

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Privacy Policy for Tek Pro Plumbing
Effective Date: 2/3/2025

At Tek Pro Plumbing, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way. By using our services, you agree to the terms of this Privacy Policy.

  1. Information We Collect
    We may collect the following types of information:

Personal Information
Name

Address

Email address

Phone number

Payment information (e.g., credit card details)

Service preferences and history

Non-Personal Information
IP address

Browser type

Device information

Website usage data (e.g., pages visited, time spent on site)

How We Collect Information
Directly from you when you:

Request a quote or service

Fill out a contact form

Call or email us

Make a payment

Automatically through cookies and tracking technologies when you visit our website.

  1. How We Use Your Information
    We use your information for the following purposes:

To provide and manage plumbing services.

To process payments and invoices.

To communicate with you about appointments, services, and promotions.

To improve our website, services, and customer experience.

To comply with legal obligations and resolve disputes.

  1. How We Share Your Information
    We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers: With third-party vendors who assist us in providing services (e.g., payment processors, scheduling tools).

Legal Requirements: When required by law or to protect our rights, property, or safety.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

  1. How We Protect Your Information
    We implement industry-standard security measures to protect your information, including:

Encryption of sensitive data.

Secure storage of physical and digital records.

Regular security audits and updates.

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

  1. Your Rights and Choices
    Depending on your location, you may have the following rights regarding your personal information:

Access: Request a copy of the information we hold about you.

Correction: Request corrections to inaccurate or incomplete information.

Deletion: Request deletion of your information, subject to legal obligations.

Opt-Out: Opt out of marketing communications at any time.

To exercise these rights, please contact us at help@tekproplumbing.com.

  1. Cookies and Tracking Technologies
    Our website uses cookies and similar technologies to enhance your experience. You can adjust your browser settings to refuse cookies, but this may limit your ability to use certain features of our website.
  2. Third-Party Links
    Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies before providing any personal information.
  3. Children’s Privacy
    Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take steps to delete it.
  4. Changes to This Privacy Policy
    We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
  5. Contact Us
    If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Tek Pro Plumbing
216 712 0112
help@tekrpoplumbing.com